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Threefold is now DaylightSame team, same account.

What won't the assistant do, and why?

Updated October 20, 2026

The short answer

The assistant does what you ask, even if it may cost you in search: it says so, and Undo puts it back. Off limits, to protect you and your clients: client testimonials, made-up facts, credentials or results, made-up photos of people, and a form that sends client messages through us.

Off limits, and why

  • Client testimonials or reviews. Professional ethics codes (APA, ACA, NASW) and many licensing boards restrict them, and quoting a client can break confidentiality. The assistant will offer something true instead, like what a first session is like.
  • Made-up facts. It never invents a price, insurer, credential, licence or outcome. Tell it the real detail and it will add it. If you give yourself a title the site doesn't show (say, psychiatrist when it lists LCSW), it checks with you first.
  • Promises of results. Words like “guaranteed” or “cure” aren't something a therapy site can say.
  • Photos of people it creates. Made-up people on a therapy site can mislead visitors. Use your own photos for people, and the assistant creates scenes and places.
  • A message form on the page. Client messages can include health information, so they go to your own secure form or email, never through us. See how contact works.
  • Deleting everything. A request like “remove all the content” won't be acted on. Ask to remove a particular section or topic, or take your site offline from Launch.

Things it changes for you, and what stays on its own screen

Ask in the chat to change your logo (attach it), your main colour, your booking link, your contact form or email, your phone or address (or take them off), the states you see people in online (each has its own page), or a clinician's name, credentials, bio or photo (attach it). You can also add a clinician or take one off. These still have their own screens if you prefer them:

To changeGo to
Your logo or brand colour (or ask the assistant)Launch → Check your logo and brand colour
Clinicians' photos, bios and credentials (or ask the assistant)Your clinicians
Your fee, insurers, booking link or contact form (or ask the assistant)Booking & contact in the menu
Practice name, phone, address or townSettings
Your privacy policy and termsSettings
Your web addressLaunch → Connect (or Get my address)
Putting your site live or offlineLaunch

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