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Threefold is now DaylightSame team, same account.

How do I get help from a person?

Updated October 12, 2026

The short answer

Click Support in your dashboard menu, write your question and click Send. A person reads every message and replies within a few hours. You can also email hello@dylt.ai.

From your dashboard

  1. Click Support in the menu (on a phone, it's in the menu strip at the top).
  2. Type your question. Add what it's about if you like.
  3. Click Send. We reply to your email within a few hours.
The Support window with a box for your message and a Send button.

By email

Write to hello@dylt.ai, or reply to any email we've sent you.

Still stuck? Ask a person.

Tell us what you're trying to do. A real person reads every message and replies within a few hours.

Ask us anything

A person reads every message and replies within a few hours.